Ace Casino Privacy Policy for Filipino Players

When you register an account with ace casino, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number, all of which are required to complete the registration process and meet our age verification obligations. When you make deposits or request withdrawals, we also collect payment-related information such as your chosen payment method details and transaction history, which are retained for financial compliance and dispute resolution purposes. We may collect additional identity documents — such as a government-issued ID or proof of address — when processing withdrawal requests or when required by our anti-money laundering procedures. Beyond account data, we automatically collect certain technical information when you access the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve the overall experience for Filipino players.

The personal data we collect is used primarily to operate and maintain your ace casino account, process your transactions, and ensure that the platform functions correctly and securely for all registered players in the Philippines. We use your identity information to verify that you meet the minimum age requirement of 21 years and to comply with our obligations under applicable gaming and anti-money laundering regulations. Your contact details — including your email address and mobile number — may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies; you can manage your communication preferences from within your account settings at any time. We may also use aggregated, anonymised data about how players interact with the platform to improve our games, features, and overall service quality, though this data cannot be used to identify any individual player. Where you have given your consent, we may use your contact information to send you promotional offers and information about new features available on the platform, and you can withdraw this consent at any time by updating your preferences or contacting our support team.

Ace casino does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — your information is used solely to operate the platform and fulfil our legal obligations. We may share your data with trusted third-party service providers who assist us in delivering the platform, such as payment processors, identity verification services, and technical infrastructure providers; all such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by law or by a regulatory authority to disclose your personal information — for example, in response to a court order, a request from a Philippine government agency, or as part of an investigation into suspected fraud or money laundering. If ace casino undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, and you will be notified of any such change that materially affects how your data is handled. We will never share your data with third parties for purposes beyond those described in this policy without first obtaining your explicit consent, except where we are legally required to do so.

Ace casino takes the security of your personal data seriously and implements a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive account information is stored using secure, access-controlled systems that are regularly reviewed and updated. We restrict access to your personal data to authorised personnel only — staff members who need access to your information in order to perform their job functions are bound by strict confidentiality obligations. In the event of a data breach that poses a risk to your rights and freedoms, ace casino will notify affected players and the relevant Philippine regulatory authorities in accordance with applicable data protection requirements and within the timeframes prescribed by law. We strongly encourage you to use a strong, unique password for your ace casino account and to enable any additional security features available, such as two-factor authentication, to further protect your account from unauthorised access.

As a player based in the Philippines, you have a number of rights in relation to the personal data that ace casino holds about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal data we hold about you, to receive a copy of that data in a commonly used format, and to ask us to correct any information that is inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected — though we may be required to retain certain information for legal or regulatory compliance reasons even after such a request. If you have provided consent for us to use your data for marketing purposes, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place before the withdrawal. To exercise any of your data rights, please contact our support team using the details provided in the footer of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable Philippine data privacy law.

Ace casino uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how players in the Philippines interact with the site so that we can continue to improve the experience. Essential cookies are necessary for the platform to operate — they enable functions such as keeping you logged in during a session and remembering your language and display preferences — and cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to collect anonymised data about how players navigate the site, which pages are visited most frequently, and where technical issues may be occurring; this information is used solely to improve platform performance and is not linked to any individual player's identity. You can manage your cookie preferences through your browser settings at any time — most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain parts of the platform. By continuing to use ace casino after being informed of our cookie practices, you consent to the use of cookies as described in this policy; if you have questions about specific cookies in use, please contact our support team for further information.

Ace casino reserves the right to update this privacy policy at any time to reflect changes in our data practices, applicable law, or the services we provide to Filipino players, and any revised version will be published on this page with an updated effective date. We encourage you to review this policy periodically so that you remain informed about how we collect, use, and protect your personal data — continued use of the platform after a revised policy has been published constitutes your acceptance of the updated terms. Where changes to this policy are material and significantly affect your rights as a data subject, we will make reasonable efforts to notify you directly through the platform or via the contact details associated with your account before the changes take effect. If you disagree with any changes to this privacy policy, you should stop using the platform and contact our support team to discuss the options available to you, including the closure of your account and the deletion of your personal data where permitted by law. This privacy policy is governed by the laws of the Philippines, and any disputes relating to the handling of your personal data shall be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies, including the National Privacy Commission.